ajototo Casino & Sportsbook Data Care
This page describes what we collect when you use ajototo and how we keep that data protected. We operate a gaming and sportsbook platform serving users in supported jurisdictions across Indonesia. When you register an account, deposit funds, place bets on Liga 1 or international football, or play live-dealer tables with us, you share personal and transactional information. We are committed to handling that data responsibly and transparently.
Our privacy policy outlines our legal obligations and practical safeguards. It applies to anyone who accesses ajototo via web or mobile app. Services are available only where applicable law permits. By using ajototo, you agree to the terms set out below and in our full terms of service.
What We Collect and Why
We collect data in three categories: identity, account activity, and payment information. When you register with ajototo, we ask for your legal name, date of birth, email address, phone number, and proof of address. This information is required by law to verify your identity and prevent fraud. We also collect device information—your IP address, browser type, operating system—to detect unauthorized access and protect your account.
Account activity data includes your login history, bets placed, games played, deposits and withdrawals, and support tickets. We use this to personalize your experience on ajototo, track promotional eligibility, and comply with anti-money-laundering regulations. Payment information—your DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet account details, as well as bank account numbers for mobile banking, local payment, online payment, or e-wallet transfers—is encrypted and stored securely. We do not store credit card numbers directly; payments are processed by third-party providers.
Our ajototo verification window is non-negotiable
We undertake identity review within a stated timeframe. Incomplete or unclear documents delay approval; withdrawals remain restricted until verification is complete.
We also collect behavioral data: which sports markets you view, which slot games you play, how often you visit ajototo during Idul Fitri holidays or Liga 1 fixtures, and whether you use referral links. This helps us improve our platform and send you relevant notifications. Cookies and tracking pixels on ajototo record your session and preferences; you can disable these in your browser settings, though some site features may not work as intended.
Our Data Protection Commitments
We store your data on secure servers located in Indonesia and partner jurisdictions. Our servers comply with industry-standard encryption (TLS 1.3 or higher). We do not sell your personal data to advertisers or third-party marketers. We may share anonymized, aggregated data with analytics partners to understand traffic patterns and game popularity across regions like Jakarta, Surabaya, and Bandung. We may also share your identity information with payment processors, regulatory bodies, and law enforcement if required by law.
Your rights under local data protection law include the right to access your data, correct inaccuracies, and request deletion (subject to legal retention periods). To exercise these rights, contact our support team with your account details and a clear request. We will respond within the timeframe set by applicable regulations. You may also request that we stop sending promotional emails; opt-out options are available in every ajototo marketing message.
- Data retention
- We keep account and transaction records for the duration of your ajototo membership plus a statutory period after closure for compliance purposes.
- Third-party access
- Payment processors and KYC vendors access your data only to perform their function; they are bound by confidentiality agreements.
- Security breaches
- If we detect unauthorized access to ajototo accounts, we notify affected users and authorities within legally required timeframes.
We encourage you to set a strong, unique password on ajototo and enable two-factor authentication (2FA) via authenticator app or SMS. Do not share your login credentials, even with support staff. Our team will never ask for your password. If you suspect unauthorized activity, reset your password immediately and contact ajototo support with details of any suspicious transactions. We will review your account history and take corrective action if fraud is detected.
Our policy is reviewed annually and updated to reflect changes in technology and regulation. We will notify you of material changes via email or in-app notification. This policy was last updated in 2026 and applies to all users of ajototo globally where our services are legally offered.
For privacy inquiries or data subject requests, email our dedicated privacy contact. Allow 10 business days for response on non-urgent matters; requests related to account freezes or data breaches are handled within 48 hours where legally required.